Skip to content

Data Purge Settings

Manage settings to enable automatic cleanup of outdated conversation and message data.

Overview

Data Purge Settings allow you to configure automatic deletion of old conversation and message data based on a retention period. When enabled, conversations and their associated messages that exceed the specified retention duration are permanently deleted.

Data Purge Settings are managed under Settings > Data Management > Data Purge Settings.

Configuration

Data Purge Settings

Setting Description
Data Purging for Conversation and Messages Toggle to enable or disable automatic data purging
Duration for data retention (in months) Specify how many months of conversation and message data to retain. Data older than this period is automatically purged

Steps

  1. Navigate to Settings > Data Management > Data Purge Settings
  2. Check "Data Purging for Conversation and Messages" to enable
  3. Enter the retention duration in months (e.g., 3 for 3 months)
  4. Click "Save"

Irreversible

Purged data is permanently deleted and cannot be recovered. Ensure your retention period meets your organization's compliance and record-keeping requirements before enabling.

Data Purge Permissions

Data purge management is controlled through RBAC:

  • Update — Modify data purge settings
  • Read — View current settings

Configure these under Workspaces > Roles > Settings > Data Purge Settings. See RBAC & Roles for details.