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Hubs

Streamline agent access by grouping them into logical collections. Hubs serve as the default landing page when you sign in to the platform.

Overview

Hubs provide a centralized way to organize and access AI agents. Create dedicated hubs for different teams, departments, or projects with role-based access control.

What are Hubs?

Hubs are logical collections of AI agents designed to:

  • Streamline Access: Group related agents together for easy discovery
  • Control Visibility: Use RBAC to determine who can access which hubs
  • Share Agents: Include agents from your workspace or external workspaces
  • Default Landing Page: Users land on the Hubs page after login

Key Features

Centralized Agent Organization

Group related agents into hubs based on teams, departments, projects, or any logical structure that fits your organization.

Role-Based Access Control

Control who can create, view, and access hubs using workspace roles and individual user assignments.

User-Friendly Landing Page

Upon login, users see all hubs they have access to with agent cards for quick access to conversations.

Hub Workflow

  • 1. Create Hub

    Admins create hubs and configure access permissions

    Creating Hubs

  • 2. Add Agents

    Add agents from your workspace to the hub

    Creating Hubs

  • 3. Assign Users

    Assign hubs to roles or individual users during invitation or later

    User Access

  • 4. Users Access Agents

    Users see assigned hubs on login and chat with agents

    User Experience

Use Cases

Department Hubs

Create hubs for different departments (Sales, Support, Marketing) with department-specific agents.

Example: Sales Hub - Lead Qualification Agent - CRM Integration Agent - Product Demo Agent

Project Hubs

Group agents related to a specific project or client engagement.

Example: Client Onboarding Hub - Document Collection Agent - FAQ Agent - Support Escalation Agent

Regional Hubs

Organize agents by geography with language-specific configurations.

Example: APAC Hub - Mandarin Support Agent - Japanese FAQ Agent - APAC Sales Agent

Best Practices

  1. Meaningful Names: Use clear, descriptive names for hubs (e.g., "Customer Support Hub" not "Hub 1")
  2. Role-Based Assignment: Assign hubs to roles rather than individual users for easier management
  3. Regular Audits: Periodically review hub access and remove unused assignments
  4. Least Privilege: Only grant hub access to users who need it

Next Steps